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Service Analyst

Posted on Mar 11, 2019 by CACI - ASG

Bracknell, Berkshire United Kingdom
Accountancy
Immediate Start
£20k - £25k Annual
Full-Time

Service Analyst - Bracknell - £25,000 plus an excellent benefits package.
Application Services Group, a Division of CACI Ltd and an IT Services Consultancy, is currently seeking to expand the Purchasing Team on site with a major blue chip corporate client of ours.

Duties & responsibilities:
The purpose of the Implementation Purchasing team is to provide a purchasing function for IT users and projects, ensuring hardware, software and services are purchased and delivered at the required times at the best value.

Job Requirements:

Work with the IT Service Managers and IT Service Analyst in the IT Purchasing Team to provide a sourcing, ordering, and acquisition service for all IT hardware, software calibration and professional services required by projects within the IT Business Unit
Work closely with suppliers and re-sellers to ensure demand from users is fulfilled in terms of expected times of deliveries
Manage stock reports of company-owned IT hardware holdings at suppliers' locations
Provide responses within service level agreements (SLAs) to requests from users for hardware or service requests
Manage suppliers' IT hardware catalogues and IT hardware road-maps
Maintain records of purchases of IT software licences
Assist with coordination of project roll-outs.

Essential skills:
Expert knowledge of Google Sheets or similar Accounting/Purchasing/Procurement system
Ability to communicate to internal customers as well as suppliers at various levels and in various methods
Attention to detail, particularly in numeracy and communications
Understand and consistently determine when issues should be escalated to a higher level.

Application Services Group, a division of CACI Ltd, is a leading IT services consultancy with an established history of supplying IT services to household name blue chip clients within a range of business sectors.
By joining the personable team at CACI, you become a valued member of our personnel with good prospects of a rewarding and challenging opportunity.
All applications welcome for an informal and confidential discussion.

Reference: 668110764

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