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Sr Proposal Associate

Posted on Mar 11, 2019 by Covance

Madison, WI 53715
Call Center & Customer Service
Immediate Start
Annual Salary
Full-Time
Job Overview

We are currently seeking an experienced Senior Proposal Associate to join our team.

  • Supports or manages all aspects of the appropriate proposal process (text, quote, budget, and/or response to Requests for Information [RFIs]) for opportunities as assigned
  • Responsible for managing opportunities of low to medium complexity
  • Assist more senior colleagues on opportunities of medium to high complexity Responsible for managing some transactional clients
  • Identifies and resolves issues around client enquiry requirements and Covance capabilities with support
  • Shadow or manage strategic and operational calls related to the opportunity
  • Works across the organization in matrix environment across multiple time-zones and locations to support the process and complete deliverables
  • Prepares standard documents in accordance with agreed strategy and Sponsor requirements and expectations under the pressure of changing timelines, with minimal supervision
  • Administratively supports facilitating internal and external opportunity management negotiations (i.e. pricing, process, resources, timelines, etc.) as needed
  • Is responsible for timely delivery of assigned deliverables
  • Escalates issues/challenges to Manager for advice on resolution
  • Performs timely and accurate data entry into departmental and/or corporate databases/systems as directed
  • Supports client-facing and senior management-facing activities surrounding assigned opportunities as needed, including supporting preparation, attendance, or leading applicable preparation and meetings
  • Develops appropriate knowledge of the technical and regulatory environments
  • Contributes to assigned process improvement initiatives and supports implementation
  • Contributes to assigned client relationship improvement activities and implementation
  • Performs quality control activities per the appropriate process/requirements
  • May (based on business unit and/or team expectation) be expected to contribute to content library by submitting new content or updates to existing content, using the official content submission process
  • Completes other appropriate duties, as assigned by the manager, which require similar skills in accordance with business needs and common sense.
Education/Qualifications
  • Bachelor's degree required in related field or equivalent work experience

Experience
  • Device and Diagnostic experience preferred.
  • Minimum 3 years
  • Excellent customer service skills, attention to detail and ability to be persistent while maintaining tact
  • Demonstrated computer skills - requires excellent MS Office experience (specifically Excel, Word, Outlook)
  • Knowledge of proposal management software applications (e.g., Salesforce.com, Qvidian, Proposal Automation applications) is a plus
  • Demonstrated text editing and writing skills (based on business unit and/or team expectations)
  • Demonstrated ability to plan, multi-task and prioritize
  • Demonstrated teamwork, communication (written and verbal), and organizational skills
  • Proven ability to work independently
  • Ability to work to deadlines
  • Strong analytical skills
  • Ability to communicate appropriately and effectively with internal stakeholders, clients and Covance senior management
  • Positive attitude and sense of urgency
  • Possesses an ability and willingness to work across Covance Business Units
  • Ability to work irregular and/or extended hours as needed to meet the client's proposal deadline.

Reference: 667842643