Automotive Service Manager

Posted on Mar 10, 2019 by Russ Darrow Direct of Appleton

Appleton, WI 54913
Call Center & Customer Service
Immediate Start
Annual Salary
Full-Time
Russ Darrow Direct in Appleton WIAUTOMOTIVE SERVICE MANAGERJOB DESCRIPTIONThe Service Manager is Responsible for all Operations within the Service Department - from Hiring and Managing Technicians and Service Advisors, to Customer Service.The Russ Darrow Group is Family Owned and has been Locally Operated for over 53 Years with Over 1,000 Employees in our Corporate Offices and 15 Dealerships in Menomonee Falls, Milwaukee, Waukesha, Wauwatosa, Greenfield, Madison, Appleton, and West Bend WI.We represent 15 franchises including Chrysler, Dodge, Jeep, Ram, Honda, Toyota, Scion, Mazda, Nissan, Kia, and Mitsubishi, with one of the Largest Pre-Owned Inventories in Wisconsin and are The #1 Retailer of Chrysler, Kia and Mazda Products in WisconsinWE ARE THE # 1 USED CAR DEALER GROUP IN THE STATE ANDCURRENTLY RANKED 43rd. IN THE COUNTRY!Due to Promotions and the Unprecedented Growth of Our Service Operationswe are Seeking a Service Manager to Join Our Team in Appleton WI.ARE YOU AN EXPERIENCED SERVICE ADVISOR READY TO MAKE THE MOVE TO MANAGEMENT?THEN THIS IS YOUR OPPORTUNITY TO JOIN A PROVEN WINNING SERVICE TEAM! DUTIES AND RESPONSIBILITIES: Ensure that customers receive prompt, courteous, and effective service Serving as a liaison between advisor's, technicians and customers. Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer. Manage and Hire technicians and Service Advisors Recruit / Interview Distribute work between technicians Prioritize required services Ensure customer has a positive dealership experience Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled. Spend quality time building relationships with the customers.REQUIREMENTS: At least 1 year previous service manager experience or 2+ years experience as Service Advisor at a dealership. Technical automotive knowledge Demonstrated ability to manage others Organized and friendly personality Dealership experience preferredOutstanding Compensation / Benefit Package Commensurate with Experience!WE OFFER THE IDEAL CANDIDATE: Competitive Pay with Incentive Bonus' $40,000 - $50,000 Base Compensation Plus Bonus 401K with Matching Funds Paid Vacation and Holidays Health, Dental and Optical Plans Job Security APPLY WITH YOUR CURRENT RESUMEFOR IMMEDIATE CONSIDERATIONRUSS DARROWAPPLETON WI. Automobile, automotive, fixed operations, parts, management, parts management, service,Dealership, parts counter, sales, inventory control, wholesale, service department, ADP,Keywords: motor, chassis, repair, automotive, automotive technician, auto technician, mechanic, engine, auto, automotive mechanic, auto tech, ASE, car repair, auto repair, tire installation, tire technician, tire sales, automotive technician, service technician, tire, Lube tech, quick lube, service department, oil change, express lube, parts counter, parts, Fixed operations, automotive, automobile repairs, parts sales, import, lot attendant, porter, detailer, shuttle driver, service writer, service advisor, service consultant, auto repair, flat rate, service technician, apprentice Service Manager, service director
Associated topics: customer care manager, customer service team manager, gerente de servicio, guidance, lead, manager, operations manager, review, senior, supervisor

Reference: 666541722

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