Rental Sales Associate

Posted on Mar 10, 2019 by Alban CAT

Baltimore, MD 21201
Immediate Start
Annual Salary
Location: US-VA-Sterling
ID: 2
# of Openings: 1
Category: Customer Service/Support
Shift: 7:00am to 5:00pm or as dictated by daily job activities.


Alban CAT, the Caterpillar dealer for the mid-Atlantic Region is accepting applications for Rental Sales Associate for our Dulles branch.


The Rental Sales Associate is responsible for generating income by coordinating all rental sales activities at the service branch. Coordinate delivery and pickup of equipment, and ensure proper display of rental equipment in the yard. Work with lead technicians and shop supervisors to schedule prep and service work to rental equipment. Process, receive, and track approved orders for rental machines and allied equipment. Coordinate with appropriate departments outlining any special terms, estimated date of shipment and ensure all necessary approvals and signatures are received prior to releasing the equipment. Conduct cash, credit rental sales transactions. Monitor the rental equipment inventory and work with supervisor on restocking. Maintain rental activities database with contact and interaction information and follow up as appropriate. Proactively manage an assigned account base of low-volume, low-transaction, or dormant customers. Respond to inquiries from internal and/or external customers regarding rental equipment and pricing and solve customer concerns in a timely manner. Assist walk-in customers with technical support and machine inquiries. Coordinate with sales and service managers on timely demos and service/sales loaners.


Minimum of one year experience working in a sales or sales support role. Previous experience in a sales/rental industry environment preferred. Must possess ability to locate customer sites using traditional geographical maps and GPS. Must be a strong communicator with excellent customer service skills. Must have strong organizational and time management skills and an attention to detail. Must be able to effectively multi-task to meet deadlines. Must be proficient with MS-Office applications.


Medical, Dental, Vision and 401(k)

Employment Authorized

Alban CAT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation and gender identity. If you need reasonable accommodation for any part of the application and hiring process, please notify Alban CAT by calling and asking for the Human Resources Department. Alban CAT is a federal contractor. Alban CAT is a drug free workplace.



Reference: 666482112

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