A Best Place to Work in KY seven years in a row! Integrity IT is driven to be the best provider of technology and support services, and they develop their capabilities by building a staff filled with experienced, quality-driven IT specialists. Integrity IT offers a supportive and enthusiastic work environment, a great benefits package, and the opportunity to grow and develop along with the innovative company.This position will require a very strong networking engineer, so the ideal candidate will have the following:* Current Cisco certification (CCNP, CCDP, CCNA preferred; CCENT with 3 - 5 years of experience considered)* Networking experience* VMware experience Benefits Package Overview:In addition to competitive compensation based on experience level, Integrity IT offers the following array of benefits:* Employer pays 100% of Employee s health, dental, and vision insurance, as well as short and long term disability policies and a base amount of life insurance.* Additional options/offerings include a Wellness reimbursement program, SIMPLE IRA with employer match, and PTO accrual that begins upon hire. JOB SUMMARYThe Sr Systems/Network Engineer is a high-level, strategic technical position within the organization with responsibilities for maintaining the design and integrity of customer s hardware and software systems, along with coordinating the most complex technical projects.ESSENTIAL FUNCTIONS OF THE JOB* Acts as a lead resource for complex and escalated IT support issues for both clients and team members. Applications/systems include, but are not limited to, Microsoft s core business applications and operating systems; virtual environments built on Citrix, Microsoft, and VMware; Windows Server, Exchange, SQL, SharePoint, etc.; common applications from other vendors.* Engineers and implements system solutions for customers using technologies that meet their needs.* Implements and supports disaster recovery solutions.* Performs high-level technical services and offers support for complex issues at the network level including WAN and LAN connectivity, routers, firewalls, and security.* Provides remote access solution implementation and support utilizing tools such as VPN, Terminal Services, and Citrix.* Creates system documentation and provides consulting services to include system reviews and recommendations.* Maintains open communication with customers as required, keeping them informed of incident progress, and notify of impending changes, agreed outages, etc.* Continuously improve technical skills/perform ongoing technical growth.SKILLS & ABILITIES* Thorough understanding of operating systems, business applications, printing systems, and network systems.* Interpersonal skills: such as telephone skills, communication skills, active listening and customer care.* Diagnosis skills of technical issues.* Ability to multi-task and adapt to change quickly.* Technical awareness: ability to match resources to technical issues appropriately.* Service awareness of all organization s key IT services for which support is being provided.* Understanding of support tools, techniques, and how technology is used to provide IT services.* Typing skills to ensure quick and accurate entry of service request details.* Self-motivated with the ability to work in a fast moving environment.EXPERIENCE REQUIREMENTS* Minimum of five (5) years of experience working hands on with computer hardware, software, operating systems, and networking equipment. * A proven track record of working with customers (internal or external) and providing excellent service is required.* Experience with Virtualization and Microsoft required.* Experience with Storage preferred.EDUCATION REQUIREMENTS* High School diploma required.* Driver s License required.* Bachelor s degree in CIS, CIM, or related field preferred.* Professional IT Certifications preferred: such as Microsoft MCP, MCSE, MCSA, MCTS or MCITP, Citrix CCA, CCAA, CCEE or CCIA, Cisco CCENT, CCNA, CCNP, CCIE, or VMware VCP.
Associated topics: equipment, http, information architect, infrastructure, network, senior system engineer, server, system architect, system integrator, systems integration architect