Senior Application Systems Engineer

Job Purpose:

To support the business in providing a high quality computing environment by providing and managing the provision of System Administration expertise to the User community.

Key Accountabilities:
Technical
To support the Technical Service Manager(s) and Team Leader in maintaining the operational status, and maximising availability of assets to programme demanders.
Resolution of significant issues.
ESH
Maintain and promote high personal standards in environment, safety, health, security and quality and be a great team player.
Additional accountabilities for this job profile may be defined and appointed through the Chief Engineer Management Arrangements, with appointees listed within the Company Design Authorities and Technical Authorities, as held in the company management system.

Key Responsibilities:
Deliver Technical Excellence
Provide a resilient cost effective highly available infrastructure to the business on top of which hosted services can be deployed, managed and maintained.
To manage the day-to-day sustainment of Infrastructure Systems, ensuring that planning, end-user impact, change management and problem management are properly addressed and monitored to ensure that deadlines, budgets and service levels are met and results delivered.
Be responsible for diagnosing and following through to resolution any problems, escalating to team members or other teams and vendors when required.
Build relationships with other teams within IT Operations to enable better support and
communications.
To maintain technical skills to allow us to benefit from new and emerging technologies in order to make supportive decisions
Attend technical briefing/support groups.
Understand and develop support system road maps.

Minimum Requirement:
Awareness of additional technology areas such as VMWare, Virtualisation, Networking and Converged Infrastructure.
Broad knowledge of IT and Information related principles, standards, and requirements when operating within UK legislative environments.
Working knowledge of ITIL framework. Technical investigation and problem-solving skills.
Highly proficient computing skills.
Good communicator (Written and oral) with sound facilitation skills.
Ability to operate under pressure and influence decisions.
Liaising with Project managers
Decision making
Task Management
Attending meetings
Providing strategy
ITIL qualified or understanding of ITIL processes
Lead technology conferences/discussions

DV & SC cleared candidates will be prioritised