Customer Service Representative

Customer Service Representative - Global Consultancy, fully remote

The role and company:

Global consultancy requires accomplished Customer Service Advisors, to work remotely and provide a first-class customer experience for their client services. This is a contract opportunity, initially for 12-18 month and you will be working fully remote/from home, where full training will be given and equipment will be provided.

*Candidates must be living in the USA.

Experience and role requirements for the Customer Service Advisor position are:

• Proven experience in a Customer Services role (minimum 2 years)
• A first-class communicator, who can adapt to new systems (full training given)
• Able to work in a 12-18 month contract role (initial)
• Happy to work fully remote/work from home.
• PC Literate - MS Office and experience working with CRM's and/or Call Logging Systems.
• Nice to have, but not essential Spanish speaking (client is interested in English, Spanish, or bi-lingual speakers).
• Flexible shifts able to work between 7am and 9pm pacific time (this can be one set shift or varied, to suit).
• Experience in a Customer Service role, working in Finance will be a bonus but not essential.
• Hourly rates negotiable, dependent on experience.
• Must be based within The U.S.A. (can work anywhere fully remote)
• Hourly rate negotiable (depending on experience).

To discuss the position in more detail, please send me your resume and contact details, for the Customer Service Advisor/Representative position, many thanks.