Client Account Manager

The overall role of the Client Account Executive is to deliver profitable long-term sales across companies target markets and clients in the assigned territory and to ensure that she/he and the company meet and exceed revenue targets. The Key Account Director will report to the Senior Vice President Sales, Europe.

The Responsibilities

• You will identify, lead and manage business/sales opportunities requiring a consultative approach to selling.
• Meet or exceed annual sales target; consistently perform according to weekly forecast/pipeline reports.
• Cold calling/ Canvassing/New business drivers
• Develop & execute lead generation campaigns.
• Identify, qualify, pitch, negotiate & close opportunities for a variety of solution areas.
• Negotiate commercially sound contracts of varying value and composition.
• Drive collaboration with technical implementation and sourcing services delivery teams to ensure program execution and to manage client service issues, actions and escalations.
• Provide proactive planning and active management oversight for account management excellence and high client satisfaction across your clients.
• Ability to manage client escalations and resolve issues with the support of senior management or technical staff.
• Knowledge and ability to negotiate contracts not only commercially but in consideration and understanding of basic legal aspects.
• Demonstration of ability to build account plans in both high strategic level as well as tacit Solutionstical aspects needed to manage the account penetration and growth targets.
• Active participation in the client governance processes.
• Interfacing with multiple levels of client management, ability to adapt according to the management level at account.
• Leading renewal efforts for existing, long-term client service agreements, ensuring profitability of accounts.

Experience and Skills Required:

• An understanding of Supply Chain and/or Procurement processes (including Sourcing) in manufacturing industries, preferably Process (e.g., Chemicals) and/or Tire Industries
• Demonstrable a successful track record of selling complex B2B IT Solution, preferably Supply Chain Management and/or e-commerce Solutions (minimum of 4 years solutions sales experience with a proven record of achievement)
• Experience of selling cloud-based IT solutions (SaaS model) to global corporate accounts in the manufacturing industry (chemical industry experience is a plus)
• Demonstrable track record of overachievement and growth
• Able to operate at all levels within your customers, taking a business solution as opposed to product-based approach.
• Excellent business development, sales, customer relationship and account management skills
• First class communication and presentation skills
• Fluent in English and/or German, additional languages would be valued.
• Technical skills or experience in B2B selling/process may be an advantage.
• Benefits & Rewards

Please note: Only candidates with the relevant skills and experience will be contacted regarding this position. If you do not hear back from us within 5 days you have unfortunately been unsuccessful in your application for this position, however we may contact you in the future to discuss other opportunities.

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the job.