Facilities Manager Hard Services

Location: Harwell Science and Innovation Campus

Overview

To be accountable for all Contract Management activities associated to Hard Services for assigned clients, ensuring both Contract Management and Reactive works are completed, sites are compliant, organic growth and client liaison as required.

Key Responsibilities

• Customer liaison, including meeting clients and ensuring client enquiries are promptly processed and responded to
• meeting SLA and KPI requirements, keeping clients informed of any delays or difficulties encountered.
• Carrying out site visits in response to client enquiries or orders, specifying what work is required. This will include requesting drawings or making drawings of the site, assessing any risks and obtaining sufficient information to ensure that quotations can be raised, and work can be carried out.
• Identification of new sales leads, including areas for growth and diversification, as well as building and maintaining existing client relationships.
• Ensuring the department is accurate in pricing jobs including obtaining costs for all materials, plant hire and labour and the preparation and submission of quotations and tender documents.
• Ensuring quality, health & safety and environmental procedures are followed and updated in accordance with any new legislation.
• Management of the issue of risk assessments and method statements for all jobs and the obtaining of work permits
• before any work can commence.
• Monitoring of all active jobs ensuring planning and escalations are in place as required and the FM system is updated accordingly.
• Collate and prepare operational and performance data as required for Company and Client reports.
• Assistance with management and leadership of the property services team as required including overseeing the
• allocation of work, attendance and performance management, motivation and the provision of advice and support to the team as required.

Essential Skills

• Minimum of 3 years experience of Contract Management within the FM Industry.
• A good understanding of the delivery of Hard Services is required.

• Ability to prioritise work effectively to meet business requirements with demonstrable planning and organisational skills.
• Attention to detail and high level of accuracy.
• Ability to communicate within and across functions at all levels and with confidence.
• Ability to adapt to changing requirements.
• A determined individual with high standards.
• A desire to develop as an individual, willing to embrace new challenges.
• Good knowledge of Microsoft Office.
• Clean driving license

Hours:

• 40 hours per week, Monday to Friday. Some flexibility
• is required, and your hours may need to be changed to cover for absences and to meet business needs.
• 25 days annual leave
• A DBS check will be required for this role

Please note: Only candidates with the relevant skills and experience will be contacted regarding this position.

If you do not hear back from us within 5 days you have unfortunately been unsuccessful in your application for this position, however we may contact you in the future to discuss other opportunities

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the job.

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