Posted on Feb 20, 2019 by Hays Talent Solutions
Scheduling Administrator job available in E London
Scheduler/Call Coordinator/Functional Analyst Job
Pay rate: £12.99 per hour
Contract length: Rolling contract
Your new company
A leading IT service provider has a job requirement for a Scheduler/Call Coordinator to join their growing team in London E20. Our client, who operate in over 70 countries and have over 10,000 employees in Europe alone, are Europe's leading independent provider of IT infrastructure services who implement the most appropriate technology from a wide range of vendors to manage their technology infrastructure on their client's behalf. However, the most important part of their company are the services they provide, which is where you come in.
Your new job in London E20
In your new job as a Scheduler/Call Coordinator in London E20 you will be responsible for:
. Checking ticket numbers against the system.
. Allocating an available engineer to the user (customer)
. Update/close/move tickets in system.
. Chase users inviting them to use Tech Bar.
. Managing and allocating old tickets.
What you'll need to succeed
The successful Scheduler/Call Coordinator based in London E20 will have excellent organisation skills and you'll be competent with:
. Keyboard & PC Skills Microsoft Office Tools familiarity, Word, Excel, Outlook.
. Use of Remedy system tool (desired)
. Proactive attitude to problem solving
. Focussed and self-motivated
. Good Communication Skills
. Excellent Interpersonal Skills
What you'll get in return
So what's in it for you? Well, you get the opportunity to work on a high profile project for a globally recognised IT service provider, on a generous rate. Furthermore, you can enhance your skills and gain experience with a great well known business.
What you need to do now
If you feel this is something that you would be interested in, please apply ASAP and get in touch with our specialist recruiter Jaspreet Kalsi.