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3rd Line Support Engineer/Third Line Support

Reed Technology

Posted on Jan 6, 2023 by Reed Technology

City, London, United Kingdom
IT
Immediate Start
£40.9k - £40.9k Annual
Full-Time

3rd Line Support/Third Line Support

Type - Permanent

Location: Farringdon

An exciting opportunity for a 3rd Line Engineer to join a large association based across the UK. This role will involve providing Third Line Support within an ITIL framework and maintaining hardware, software, networks and desktops across the organisation and acting as a escalation point for 1st & 2nd Line Engineers.

This will be a hands on BAU role day to day so user experience/communication skills are essential, alongside this they have a number of large IT projects undergoing/upcoming. The role will be roughly a 50/50 split of BAU and Project work depending on a candidates skill set.

The organisation has a complex and demanding IT environment and will give an ambitious individual a great chance to develop their skills and capabilities to a high level across a range of up to date technologies. They have large in-house IT department so there will long term development opportunities also.

They also offer a very competitive benefits package.

Key Skills/Experience

- Strong 3rd Line Experience - ITIL environments

- O365 - in depth experience up to administration level.

- Networking protocols and technologies - TCP/IP, DNS, DHCP, routing and vLANs

- Active Directory/Group Policies -high end.

- Windows Server 2012 on-wards

- VOIP Telephony Systems

- SCCM/Autopilot

- Networking protocols and technologies - TCP/IP, DNS, DHCP, routing and vLANs

If this sounds like something of interest or you would like find out more please apply below.

3rd Line Support/Third Line Support/3rd Line Engineer/Third Line Engineer/Infrastructure Engineer/Infrastructure Analyst/Infrastructure Engineer/Third Line Analyst/3rd Line Analyst/2nd/3rd Line Engineer/Senior Technical Engineer/Third Line Service Desk/3rd Line Service Desk/Third Line/3rd Line

Reference: 1847247378

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