2 x Hybrid 2nd Line Support Engineers 25k-30k West Yorkshire
Posted on Jan 6, 2023 by Reed Technology
Due to growth and investment my client is looking for two 2nd Line Support Engineers on permanent, hybrid basis (3 days a week in office).
The role is paying between £25,000 - £30,000 DOE and rewards with an attractive benefits package (just to name a few);
. Up to 25 days holiday per year plus BH
. Christmas shopping day in December and day off on your birthday
. Non-work related training allowance
. Free eye test and contribution towards prescription glasses
. Contractual sick pay
. Contractual maternity and paternity pay
About the role:
. Web filtering, Firewall, VoIP and VPN support
. Case management and troubleshoot technical issues
. Responding to system monitoring alters
. Liaising with third party suppliers
. Configure and install new systems
. Varied role - not every day is the same!
. You will be a good match if you have exceptional IT skills
. Enjoy supporting end users and provide excellent customer service
. From a technical perspective you will have experience across the Microsoft 10 and 11, Office 365, Active Directory, Helpdesk systems
. Troubleshoot well and able to think outside box
. Knowledge of web filtering technologies, Firewall configuration, networking and VoIP
This is a very brief description and this company offers amazing training and development plan with a regular 1-1 with your line manager. They promote a truly friendly, welcoming and supportive culture.
Technical Support department is open 8am - 6pm Monday to Friday and offers two different shift patterns.
If you would like to explore more or know someone who might be interested please email or call directly.
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