This Job Vacancy has Expired!

2 x Hybrid 2nd Line Support Engineers 25k-30k West Yorkshire

Reed Technology

Posted on Jan 6, 2023 by Reed Technology

Ilkley, Yorkshire, United Kingdom
IT
Immediate Start
£25k - £30k Annual
Full-Time

Due to growth and investment my client is looking for two 2nd Line Support Engineers on permanent, hybrid basis (3 days a week in office).

The role is paying between £25,000 - £30,000 DOE and rewards with an attractive benefits package (just to name a few);

. Up to 25 days holiday per year plus BH
. Christmas shopping day in December and day off on your birthday
. Non-work related training allowance
. Free eye test and contribution towards prescription glasses
. Contractual sick pay
. Contractual maternity and paternity pay

About the role:
. Web filtering, Firewall, VoIP and VPN support
. Case management and troubleshoot technical issues
. Responding to system monitoring alters
. Liaising with third party suppliers
. Configure and install new systems
. Varied role - not every day is the same!

About you:
. You will be a good match if you have exceptional IT skills
. Enjoy supporting end users and provide excellent customer service
. From a technical perspective you will have experience across the Microsoft 10 and 11, Office 365, Active Directory, Helpdesk systems
. Troubleshoot well and able to think outside box
. Knowledge of web filtering technologies, Firewall configuration, networking and VoIP

This is a very brief description and this company offers amazing training and development plan with a regular 1-1 with your line manager. They promote a truly friendly, welcoming and supportive culture.

Technical Support department is open 8am - 6pm Monday to Friday and offers two different shift patterns.

If you would like to explore more or know someone who might be interested please email or call directly.

Reference: 1847137761

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