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Senior Deskside Support Analyst

Picture More Ltd

Posted on Jan 6, 2023 by Picture More Ltd

City, London, United Kingdom
IT
Immediate Start
Daily Salary
Contract/Project

Senior Deskside Support Analyst

Global Law Firm

3-6 month contract paying up to £300 per day Inside IR35

Are you a Senior 2nd Line Support Analyst with legal experience?

Are you looking for an exciting new contract to get stuck into?

In this hands on senior deskside role, you will be responsible for providing 2nd line/deskside support for all technology systems and mobile applications for a leading global law firm in central London.

Responsibilities:

  • Provide 2nd line technical support, ensuring all issues are documented and resolved.
  • Work with the team to manage all local hardware assets and assist with hardware upgrades and tracking
  • Provide support for audio visual/video conference meetings and events

Essential Skills and experience:

  • At least 5 years' experience in a desk-side support role.
  • Must have experience of working in a law firm.
  • Proficient in Microsoft Office products.
  • Strong knowledge of hardware, printers, AV and laptops.
  • Strong customer service skills and the ability to work well under pressure.

Location - 5 days onsite (Central London)

This role may suit candidates, who hold the following job titles: Senior Desktop Engineer, Senior IT Support Analyst, Deskside Analyst, 2nd Line Engineer, 2nd Line Analyst

If this sounds of interest hit APPLY' now.

Reference: 1846875690

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