This Job Vacancy has Expired!

Service Desk Analyst

Hays Specialist Recruitment

Posted on Jan 5, 2023 by Hays Specialist Recruitment

Liverpool, Merseyside, United Kingdom
IT
Immediate Start
£16 - £16.7 Hourly
Contract/Project

Service Desk Analyst opportunity | Possibility of temp to perm opportunities | Office in Knowsley

Your new role
You will be providing 1st line IT support to public sector organisations in Merseyside & Cheshire area. Your responsibilities will include both telephone enquiries and live chat support.

Your new company
You will be working for a public sector organisation offering a range of opportunities in IT - service desk, desktop support, IT networking and project management. They offer extensive training to best prepare you for the job and hybrid working opportunities - 2 days in the office and 3 days working from home.

What you'll need to succeed

  • Experience working as a 1st Line IT Support Analyst, Helpdesk Analyst, Service Desk Analyst or similar,
  • Previous experience using Active Directory, Office 365, Windows 10 and ticketing systems (eg ServiceNow)
  • Excellent customer service and communication skills, a proactive approach to work and flexibility.

What you'll get in return
You will be offered a 3 months contract with £16.74 per hour via umbrella company of your choice. The contract is highly likely to be extended or you may be be able to receive a permanent job offer.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.

Reference: 1846091869

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