DIRECTOR, INFORMATION TECHNOLOGY
Posted on Feb 14, 2019 by Metropolitan Washington Council of Governments
For more than 50
years, the Metropolitan Washington Council of Governments, known as
COG, has helped develop regional solutions to such issues as the
environment, affordable housing, growth and development, public
health, child welfare, public safety, homeland security, and
transportation. Founded in 1957, COG is an independent, 501c3
nonprofit association comprised of elected officials from 24 local
governments, members of the Maryland and Virginia state
legislatures, and members of the U.S. Congress. COG's Region
Forward vision is a commitment by COG and its member governments,
who together seek to create a more accessible, sustainable,
prosperous, and livable National Capital Region. COG's mission
is to make Region Forward a reality by being a discussion forum,
expert technical and policy resource, issue advocate, and catalyst
for action. COG is supported by financial contributions
from its participating local governments, federal and state grants
and contracts, fee-for-service contributions, and donations from
foundations and the private sector.
This is a management position with responsibility for planning
and overseeing the operations of COG's information technology
systems. The position encompasses the roles and
responsibilities of a senior management with overall oversight of
information technology systems, networks, computer operations, and
IT contracts. Work may also include oversight for COG's facilities
management responsibilities for COG's office space. Work is
performed under the general supervision of the Deputy Executive
Responsible for the formulation of policy recommendations and
establishment and maintenance of information technology standards,
as well as the planning, programming, acquisition, installation and
support of information technology systems, telephony, wired
network, wireless network installations, and implementation of new
systems including cloud technology. May also require
briefings for COG Board of Directors or other COG committees on COG
IT programs or regional IT initiatives.
The work is performed under broadly defined missions and
functions and general administrative direction with little
technical guidance. The employee exercises full and final
accountability on all matters associated with completing work
assignments including determining work to be performed and the
methods used. The complexity of the work is reflected in the need
for planning, directing, and integrating a broad range of
information and telecommunication services. Interfaces and forms
partnerships with internal staff, member jurisdictions and other
EXAMPLES OF INFORMATION TECHNOLOGY WORK
Develops and oversees the implementation of long- and
short-term strategic and operational plans for IT that align with
MWCOG's strategic priorities, business needs and resource
Leverages and transcends the existing IT
applications/infrastructure environment to a new, more modern
architecture to support future strategy and evolving needs; to be
inclusive of cloud technologies and solutions, data analytics,
process improvements, cyber-security, etc.
Builds best-in-class technology capabilities with innovative
delivery models, appropriate to an organization of COG's size and
scope, leveraging both outsourced and in-house service teams.
Institutes and enforces information security measures that are
relevant to how MWCOG operates, appropriately balances information
assurance with ease of access to information necessary to job
productivity, protects the information resources of the
organization, ensures regulatory compliance, and provides
leadership in the education of all staff on the ethical uses of
those resources. Oversees the development and support of
organizational-wide Disaster Recovery and Business Continuity Plans
for IT assets.
Leads an effective IT Team to ensure optimal performance and
effectiveness. Oversees and supervises the activities of the
team in the execution of all IT responsibilities.
Develops, submits and manages the operational and budgetary
requirements for technology solutions to support MWCOG's strategy
and business needs. Submits regular progress reports to management
in context of timeliness, performance, quality, and costs to ensure
all projects are undertaken on time and to approved budget.
In close coordination with COG's Chief Financial Officer,
oversees the development and implementation of the departmental
operating and capital budgets, allocating resources to meet the
departmental mission short and long-term. Oversees the selection
and prioritization of the organization's capital expenditures for
Works with the Chief Financial Officer to develop financial
business strategies as it relates to managing MWCOG's IT
Infrastructure, Information Security, and Operations.
Supports a culture of client service, continual improvement and
collaboration within IT Services to effectively support the MWCOG's
Coordinates the training and education of all MWCOG's employees
on the proper and optimal use of enterprise technology resources,
including the areas of security and information assurance.
Manages the design, planning, operation, security, and
day-to-day operations of MWCOG's on-premise and cloud-based
datacenter infrastructure, network, servers, switches, and all data
communications internally and with entities outside the
Directs and manages the design, development, and implementation
of processes, policies, and procedures necessary to support the
optimal delivery of information services of the IT
In support of and coordination with COG's Senior Management
team and respective departments and offices, develops, manages,
maintains and evaluates current state-of-the-art information
technology hardware, software development tools; evaluates their
ability to support specific requirements and interface with other
equipment and systems.
Provides recommendations to best leverage cloud-platform
capabilities; implements a smooth transition of premise-based
systems to cloud-based operations.
Lead cross functional teams to implement projects in support of
both internal operations and external member
engagement. Partners with cross-functional business leaders
and end users to create a vision for how technology can be a
competitive differentiator for MWCOG.
Develops an innovative but realistic technology roadmap aligned
with current and future needs of MWCOG to best serve its members
Oversees the daily operation of COG's IT infrastructure
supporting COG's conference space and teleworking capacity to
insure continuing high performance uninterrupted operations
supporting staff and members.
Performs other duties as assigned.
Manages and supervises a team of technical staff which includes
regular supervisory, technical and professional employees in the
Information Technology office. Is responsible for the overall
direction, coordination and evaluation of this unit. Also,
directly oversees the work of contract and temporary personnel.
Carries out supervisory responsibilities in accordance with the
organization's policies and applicable laws. Responsibilities
include interviewing; hiring, training employees, planning,
assigning, and directing work; appraising performance rewarding and
disciplining employees; addressing complaints and resolving
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES
To perform this job successfully, an individual must be able to
perform each essential duty satisfactorily. The requirements listed
below are representative of the knowledge, skills, and/or ability
required. Reasonable accommodations may be made to enable in
individuals with disabilities to perform the essential
knowledge and experience with the design and use of information
technology systems, financial management, and other administrative
success in implementation of cloud service providers, specifically
in areas of security, email, telephony, and line of business
· Ability to work
with non-technical staff to design technology-based solutions that
improve business processes.
knowledge and experience with a wide variety of computer equipment,
local and area-wide networks, telecommunications and office
knowledge of project budgeting, cost accounting, and contracting
good judgment, oral and verbal communication skills,
resourcefulness, and initiative.
experience leading innovative digital enterprise transformation and
implementing modern technologies such as cloud, big data/analytics
and emerging technologies to enable productivity and growth.
· Ability to
leverage the work of out-sourced consultants, and members and other
stakeholders in carrying out duties of COG's Director of
leadership capabilities to interface with local government members,
business leaders, other stakeholders.
EDUCATION AND EXPERIENCE
Must have extensive (10+ years) experience in information
technology, telecommunications, or related field with at least 5..... click apply for full job details