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Technical 3rd Line/Operations Team Leader (AD, Group Policy, SCCM, VMware, M365, Exchange Online)

Graham Gill UK LLP

Posted on Jan 4, 2023 by Graham Gill UK LLP

City, London, United Kingdom
IT
9 Jan 2023
£70k - £70k Annual
Full-Time

A technology driven law firm in Central London, have a newly created role for a Technical Operations Team Leader. This role will suit an individual who has led a small 3rd line team in a professional services firm and has excellent technical skills around MS technologies including Active Directory, Group Policy, SCCM, SQL, M365 clouds products such as Exchange Online, Intune, Teams, Azure as well as knowledge of VMWare, backup and replication technologies and VPN.

The role will combine hands on technical work (60%) and supervising the team of 3 people (40%). You will manage your own workload and co-ordinate the team's workload to ensure the IT systems are fast, stable and reliable with downtime kept at a minimum. You will take a lead on project work and maintain high levels of 3rd line support incident ownership, managing the issues through to conclusion. Working with the Head of IT and IS Manager to continually improve the firm's technology and service.

If you are a hands-on team leader with strong 3rd line technologies looking for a new opportunity, this is a fantastic opportunity in a great law firm.

Reference: 1845103178

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