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Linux Technical Consultant - Linux, Unix, Scripting (Bash, Perl, Python, Korn)

Nationwide People Ltd

Posted on Jan 4, 2023 by Nationwide People Ltd

London, United Kingdom
IT
Immediate Start
£60k - £70k Annual
Full-Time

Linux Technical Consultant - Linux, Unix, Scripting (Bash, Perl, Python, Korn). 50% TRAVEL ACROSS SOUTH EAST AND 50% REMOTE WFH. £70K + BONUS + BENEFITS.

My Leading Global IT Services Manufacturer seeks a dynamic and technically astute Linux Technical Consultant WITH SOLID Linux, Unix, Scripting (Bash, Perl, Python, Korn) skills. ROLE IS HOME BASED 50% AND MAXIMUM OF 50% TRAVEL TO CUSTOMER SITES ACROSS SOUTH EAST.

The ideal Linux Technical candidate will be responsible for:

Comfortable and effective in combining technical expertise with customer service to manage customer and partner post-sales support issues from start to finish.

Ability to develop a rapport and empathy for the customer situation.

Triage customer issues remotely to determine hardware, software, or I/O subsystems to initiate proper corrective actions and elevate when necessary.

Focus on customers and solutions using hardware and other vendors' hardware. KEY SKILLS BEING Linux AND SCRIPTING (Bash, Perl, Python, Korn).

Ensure the proper collection of data as you document and provide timely communication of service events.

Manage escalations to next-level L3 SMEs ensuring issues are documented completely and are technically sound.

Ability to act as a technical service customer advocate to validate technical and business data to contribute to and progress activities to bring the service event to resolution.

Analyzing system software, third-party software, hardware and InterconnecT issues. And provide final resolutions or workarounds when possible.

Key qualifications include:

Experience with current versions of Linux/Unix operating systems, file systems, networking and security (Redhat/CentOS or its equivalent)

Experience and familiarity with Scripting languages in the Linux/Unix environment such as eg Bash, Perl, Python, etc.

Experience with high-speed/low-latency networks such as Omni Path, InfiniBand; perhaps with debugging and tuning Mellanox Basic knowledge of and experience in maintaining system hardware and software, utilizing diagnostic tools and debugging tools for problem isolation A HUGE BONUS

Aptitude to focus on one or more product lines (for example, proactive, reactive, storage, enterprise systems, etc.).

Excellent organizational, collaborative and customer relations skills with the ability to remain calm under pressure and deadlines

Strong verbal and written communications in English

Strong analytical and problem-solving skills

Willing to work On call on a team rotating basis.

Reference: 1844501958

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