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3rd Line Support Engineer - VMware, VMware Cloud, VCF - Manchester - £55,000 - £60,000 + OT

InfraView - Specialist Cloud & IT Infrastructure Technology Recruitmen

Posted on Jan 4, 2023 by InfraView - Specialist Cloud & IT Infrastructure Technology Recruitmen

Sheffield, Yorkshire, United Kingdom
IT
Immediate Start
£55k - £60k Annual
Full-Time

3rd Line Support Engineer - VMware, VMware Cloud, VCF, vSan, NSX, vSphere, vRealize, VEEAM - Manchester - £55,000 - £60,000 + On Call + OT

Why this is business is for you?
- Lead within a refreshed and prioritised managed service division
- Unlimited opportunities to attain certifications
- Clear path for progression into the professional services team
- Work under great management who truly care about their team

You will be the most Senior 3rd line VMware Engineer in the business, leading customer accounts from a support perspective and having a team build around you! Great opportunity for a seasoned 3rdline Engineer with the relevant technical knowledge who wants a more Senior feel to a position, within a close knit team. Huge growth plans for 2023 and a great set of customers and technology portfolios.

Key Skills:

  • VMware
  • VMware Cloud
  • VCF
  • vSan
  • NSX
  • vSphere
  • vRealize

Responsibilities:

  • Provide third level support to high calibre customers and personnel.
  • Implementation of technologies within projects
  • You will support the first/second line team to resolve issues that come into the service desk acting as a point of escalation for more challenging issues.
  • Ensure that incidents are resolved in a timely manner to meet defined service level targets.
  • Proactively help resolve tickets where required.
  • To participate as a project resource as and when required.

3rd Line Support Engineer - VMware, VMware Cloud, VCF, vSan, NSX, vSphere, vRealize, VEEAM - Manchester - £55,000 - £60,000 + On Call + OT

Reference: 1844500453

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3rd Line Support Engineer - VMware, VMware Cloud, VCF - Manchester - £55,000 - £60,000 + OT in Sheffield, Yorkshire, United Kingdom, Full-Time

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