This Job Vacancy has Expired!

3 x 3rd Line Support Analysts for West End company - hybrid

Claremont Consulting Ltd

Posted on Jan 4, 2023 by Claremont Consulting Ltd

City, London, United Kingdom
Immediate Start
£50k - £85k Annual

These are superb roles that offer a huge amount of training, personal development and career opportunities, the senior IT team at this organisation are completely committed to building an excellent IT offering to their client base and will only employ and engage with the best

If that is you then please send your CV and I will get back to you ASAP

* Please bear in mind that these roles are hybrid and you will be expected to come into London's West End once or twice a week.*

The successful candidates will have many duties and these will include

Diagnose, troubleshoot and ensure high availability of all components of the IT infrastructure which impact the operation of the business.
Diagnose, troubleshoot and fix issues arising with service delivery to users including applications and technical assistance
Monitor, evaluate, optimise and maintain all IT system performance.
Refine existing systems, tackle problems and work with the business to introduce new technologies that support and enhance tools and productivity, with a view to continuous improvement.
Ensure the security and integrity of company data and applications.
Troubleshoot problems across the whole infrastructure.
Maintain up to date knowledge for administration and configuration of end user applications,
Windows Server, Linux, VMware, networking, server hardware, and storage.
Develop understanding of how all these things work together to make end user applications work
Mitigate risks and adverse impact to services
Reviews of system, hardware and interface support

To be considered for this superb role you will need to have

A minimum of 2 years' experience in providing 3rd Level IT support

* Technical knowledge of Microsoft Windows Desktop, Office and Server environments

- Strong Citrix
- Strong Active Directory

* Technical knowledge of VMWare virtualised environments
* Excellent communication skills both written and oral
* Ability to diagnose and resolve problems
* Good time management and prioritisation skills
* Takes the initiative and is self-motivated
* A professional working attitude
* Ability to learn and develop new product knowledge and skill sets

Thorough knowledge of current IT technology including

* Microsoft Windows Server 2003 -2019 (essential)
* Microsoft desktop OS 7-Windows 10 Professional (essential)
* MacOS, Apple IOS, Android (desirable)
* MS Active Directory (essential)
* DNS, DHCP and network services (essential)
* Web Hosting/support of hosted websites (essential)
* Microsoft Exchange 2010 -2019 (essential)
* Office 365/Azure/Hybrid (desirable)
* Server Virtualisation (VMware) (essential)
* LAN/VLAN/WAN (Routers, Switches, Wi-Fi, Firewall, micro-segmentation) (essential)
* IT Security including data loss prevention, encryption, anti-virus

Please send your CV to me, Martin Warner, and I will get back to you ASAP

Reference: 1844146656


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