IT Technical Support Consultant

IT Technical Support Consultant - Perm

Full-time - permanent

Leeds based - Hybrid

My client is looking to recruit a Technical Support Consultant to work within their globally distributed IT team, to provide IT technical support from the Leeds office to all their users across the global business. The Ideal candidate will have excellent interpersonal and PC support skills, User & Server Administration, Active Directory & Azure AD, MS Windows 10 Enterprise, MS 365 including Exchange online, Office, Endpoint manager, etc.

SOX control responsibilities may be part of this role, which are to be adhered to where applicable.

Principal Duties & Responsibilities

• Provide day to day IT support to all their people, including call logging, troubleshooting, IT admin tasks such as new user setup, password resets, and PC builds
• Assist in office moves and changes with respect to the installation and changes to the IT and Voice infrastructures and all associated peripherals
• Support of the IT environment, including Servers, systems, networks, and other devices
• Monitor daily backups, manage asset database, and control software register

Core Technical Experience:

• All round IT support specialist with at least three years' experience of hands-on, remote and telephone support
• Experience of user administration, Active Directory, Microsoft Exchange 365, and Outlook in a corporate environment
• Hands-on experience of LAN, WAN and VPN, troubleshooting and support
• Experience of ITIL based call management system, eg, FreshService
• Deploying image/software through Intune/SCCM

My client is able to move quickly for the right candidate. Please apply now for instant consideration. Please direct any questions to George Horton at Berkeley Square IT (see below)