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Lead UX (198489)

eTeam Inc.

Posted on Jan 4, 2023 by eTeam Inc.

Not Specified, United Kingdom
IT
Immediate Start
Annual Salary
Contract/Project

Description:

Job Title: Lead UX
Location: Remote (London Victoria House would be the base location if needed but no expenses would be paid)

Job Description:
A 7-10 week discovery project to provide evidence and rationale to feed into a business case for an online service who licence music and helping them rebuild their current works registration experience. The project is made up if 3 phases - Discovery (qual and ethnographic research), Define and validate (low-FI prototyping and unmoderated testing, Roadmap & business case (epics and high level estimates) You will be expected to hit the ground running and therefore be familiar with a number of collaboration and design tools such as figma and figjam, mural etc
Be comfortable leading a team, articulating complex requirements into simple and easy to understand tasks
Be confident facilitating workshops and presenting back findings and articulating design decisions as well as communicating a convincing narrative to get buy-in from senior stakeholders. Facilitating stakeholder workshops/interviews to gather objectives and requirements
Understanding complex policy and stakeholder landscapes
Understanding and making sense of complex ecosystems
Planning and executing qualitative research
Ethnographic methodologies such as diary studies
Synthesising quant & qual insights to produce artifacts such as personas, service blueprints, customer journeys and ecosystem maps
Opportunity mapping, problem & hypothesis definition
Prototyping journeys and concepts for testing
Facilitating ideation and co-creation workshops to develop ideas
Planning and running quantitative studies using third party tools such as user or Maze.co
Prioritising insights and potential solutions against business impact and customer value to support business plan and product roadmap

Reference: 1844100781

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