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2nd Line Support Analyst - SQL

Fruition IT Resources Limited

Posted on Jan 4, 2023 by Fruition IT Resources Limited

Shipley, Yorkshire, United Kingdom
IT
Immediate Start
£27k - £33k Annual
Full-Time

Technical Support Analyst - SQL

Shipley - On-Site

£27,000 - £33,000

Fruition IT are recruiting for a 2nd Line Support Analyst to work for a well-established organisation within a technology first business. This a great opportunity for someone who is experienced in IT Support and looking for a fresh new challenge.

As the Technical Support Analyst you will be responsible for providing technical support to users.

What you will be doing:

  • You will provide technical support for in house developed products.
  • Showcase the ability to investigate and resolve quires through to completion.
  • You will be installing new software, performing data imports and patching.
  • Performing monitoring and troubleshooting
  • Be able to liaise between clients and internal development for all escalated product related issues
  • Trend Analysis
  • Performing general server maintenance.

What we are looking for:

  • Attitude and enthusiasm to learn is key
  • SQL is Essential
  • Ability to work independently as well as in a team
  • Previous experience working within a hands-on service desk environment
  • Strong 2nd Line Service Desk experience is essential
  • Experience with Office 365 and Active Directory (AD)
  • Windows Server Administration such as DNS/DHCP

If this role would be of interest to you or if you would like to discuss the role in more detail, then please apply to this advert now and we will be in touch to give you more detail.

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

Reference: 1844073844

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