This Job Vacancy has Expired!

Cloud Support Engineer

Adecco

Posted on Jan 4, 2023 by Adecco

Manchester, Lancashire, United Kingdom
IT
Immediate Start
£30k - £40k Annual
Full-Time

Job Title: Cloud Support Engineer

Location: Manchester centre. Hybrid 50/50 split

Salary: Up to £40,000

Job type: Permanent

Shift Patterns: 7am -3pm/9am - 5pm/4pm - 10pm M-F (rotating)

This is a fantastic opportunity for a Cloud Support Engineer to join a growth focused Manchester Tech firm, appreciated for forward thinking and innovation scaling at an impressive rate.

The client

You will be working within a small team to support the Head of Operations using a ticket system to help customers worldwide.

We are going through an exciting transformation stage, brilliant things are to come. Help us assist clients with Cloud Scale and Agility as well as introducing them into automation.

What you will be doing:

  • You will use a ticket system which will receive tickets from clients
  • You will diagnose, troubleshoot, liaise, and work in a team to resolve said tickets
  • You will provision and liaise with third party suppliers' new services as required
  • Monitoring, reporting and identifying a stable platform is essential for customer success
  • Patching, updates and general system administration of Windows Linux Systems
  • Resolving SIP/VoIP faults, call quality issues, one way audio, routing of traffic
  • Documenting knowledge learnt and sharing amongst the support team to improve SLAs

What you can bring:

  • Experience of working with Windows/Linux server administration
  • Experience of working on the command line
  • Bash and Python scripts knowledge
  • Knowledge of number porting is desirable but not essential
  • Ideally looking for people with 2 or more years' experience
  • The ability to provide top quality service in a fast paced and ever-changing environment
  • Excellent command of the English language, both written and verbal

Things to know:

  • Shift pattern system
  • 1 weekend a month on call (2k per year on call allowance)
  • Hybrid working with a 50/50 split
  • Lots of opportunity for overtime
  • 2 days off a year to volunteer for a charity of your choice
  • Birthday off

Reference: 1844040968

CareerAddict

Alert me to jobs like this:

Digital marketing manager in London, Full-time

Amplify your job search:

CV/résumé help

Increase interview chances with our downloads and specialist services.

CV Help

Expert career advice

Increase interview chances with our downloads and specialist services.

Visit Blog

Job compatibility

Increase interview chances with our downloads and specialist services.

Start Test

Similar Jobs

Cloud Support Engineer

Upper Siddington, Gloucestershire, United Kingdom

Cloud Support Engineer

Nottingham, Nottinghamshire, United Kingdom

Cloud Support Engineer

Manchester, Greater Manchester, United Kingdom

Cloud Support Engineer

Nottingham, Nottinghamshire, United Kingdom

Cloud Support Engineer

Manchester, Greater Manchester, United Kingdom

Cloud Support Engineer

Manchester, Greater Manchester, United Kingdom

AWS Cloud Support Engineer

South West London, Greater London, United Kingdom

AWS Cloud Support Engineer

Liverpool, Merseyside, United Kingdom

AWS Cloud Support Engineer

Edinburgh, City of Edinburgh, United Kingdom

AWS Cloud Support Engineer

Cardiff, South Glamorgan, United Kingdom