IT Support Engineer

IT Support Engineer
Salisbury
Circa £35K plus benefits

IT Support Engineer is required to join the fun and friendly support team of a vibrant digital agency. Within this role you will work directly with a diverse customer base providing technical support via email, phone or face to face. You will experience a myriad of diverse technologies and no two days will be the same!

This is an office-based role.

Key Skills and Experience:

• Experience in a Managed Service Provider IT Support role
• MS 365 deployment and support experience
• Desktop Support and deployment experience (Windows 7 - latest)
• Server Support and deployment (2008 - latest)
• Network support and deployment experience
• Demonstrable networking experience (routing, switching, VPN's and Firewalls)
• Windows server system setup and administration
• Microsoft RDS administration, support and troubleshooting experience
• VMWare and Hyper-V administration and troubleshooting Experience
• Networking; subnetting, vLAN's, routing, ACL's, troubleshooting and administration
• Firewall administration, setup, configuration, troubleshooting and administration
• VPN administration, setup, configuration, troubleshooting and administration
• Domain DNS administration
• SQL - Basic administration
• MDM - Experience with either MS Intune or other MDM solutions
• Cloud hosted Administration - Azure or AWS
• Knowledge of Backup solutions - Arcserve, Acronis & Veeam
• Excellent Customer Service and communication skills

For a full consultation, send your CV to ARC IT Recruitment.