Web and CMS Analyst

Web and CMS Analyst
£25K-£35K Plus Excellent Benefits
City of London/Hybrid working

Web and CMS Analyst is sought by a leading global financial services organisation based in the heart of the city/hybrid working. Within this role you will help to maintain the organisation's large suite of websites - managing the service desk and co-ordinating business-as-usual bug fixes and tasks, working closely with the Digital Site Manager and supporting them in their day-to-day activities and tasks. The role requires excellent communication and proven digital HTML and CMS skills, as well as a technical understanding of end-to-end web product delivery. This is a great opportunity to join a fun and friendly team with great opportunities for long term career growth.

Duties & responsibilities:

• Manage the ServiceNow ticket system for business requests and changes
• Investigate & analyse site issues, bugs and general change requests
• Complete business as usual' site changes as per user requests using our Drupal CMS
• Brief the development team of any code fixes for bugs and issues
• Communicate with the business stakeholders who raise the requests and manage expectations
• Manage workload via Azure Boards
• Test bug fixes and web site changes prior to production
• Assure that all user input is validated before committing changes
• Ensure all changes are within brand guidelines

Key Skills & Experience:

• Minimum 2 years' experience in a similar role
• Experience working with a Content Management System
• An understanding of editing HTML and the ability to inspect and diagnose webpage problems via digital tools
• Experience in digital content creation & management
• Experience in image and video editing software such as Adobe Marketing Cloud
• On-page SEO experience
• Experience with analytics tools (eg Google Analytics) - interpreting, analysing, reporting and using data for decision-making
• Desire to innovate, develop skills and be curious about new digital trends, technology, and the opportunities they may present.

For a full consultation, send your CV to ARC IT Recruitment.