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Application Support Technician/Software Support

Spectrum IT Recruitment (South) Ltd

Posted on Jan 4, 2023 by Spectrum IT Recruitment (South) Ltd

Northampton, Northamptonshire, United Kingdom
IT
Immediate Start
£20k - £30k Annual
Full-Time

Application Support Technician/Software Support

Northampton - hybrid working - office 1-2 days per fortnight

£20,000 - £30,000 + benefits

We have an exciting opportunity to join an established and thriving company as an Application Support Technician in a time of growth.

In this role you will be responsible for enhancing the configuration of the company's internal software applications and systems. They have streamlined their process, so most tickets received will be via email; however, their will be the occasional user call where required!

The ideal person will be self-motivated, have a structured way of working and be able to communicate with those across all levels. I'm sure you may have noticed the wide salary band, this is because my client is considering those at various levels in their career, therefore even if you're a graduate with 6 months commercial experience - reach out!

They have an excellent company culture, paired with continuous learning and progression opportunities. Initially the role will be office based to get you up and running for a few weeks, then it can be much more flexible - going to the office 1-2 tines per fortnight.

Requirements:

  • Experience in an Application, Software or Product support role
  • Knowledge of SQL/SQL Scripting
  • Working knowledge of SQL Server
  • Cloud exposure/understanding - Azure ideally, however AWS and GCP will also be considered
  • Great customer service skills and a customer service-oriented attitude
  • Experience of Service Desk Management Software
  • A passion for solving complex problems and the ability to learn new skills quickly

Desirables:

  • IT-based qualifications such as an IT-based degree, computer A/AS-level or equivalent
  • EDM/ERP - Accounting software

If you're interested in working for a company boasting an excellent culture, good benefits package, career progression prospects and exciting growth plans please get in touch.

To be considered please apply to this advert or Email your CV direct to (see below)

Reference: 1844038863

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Application Support Technician/Software Support in Northampton, Northamptonshire, United Kingdom, Full-Time

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