2nd Line Support Warwickshire 35 - 40k

1st/2nd Line Network Support | Warwickshire | Up to 40,000

The role is to work on the Tetra communication system for the Emergency Services and other public safety users throughout Great Britain.

Only candidates with Tetra experience will be considered

Key Responsibilities:

To scope, manage, plan and deliver test and acceptance activities for all products, solutions and enhancements.

To conduct testing against the reference system

To execute testing, perform fault diagnostics and drive resolution.

To provide test and engineering support during deployment

To manage customer relationships and expectations and ensure that customer acceptance is achieved smoothly and professionally.

Essential Skills:

Proven practical experience of engineering customer testing in a Tetra telecommunications/IT environment

Excellent communication skills, both written and verbal with the ability to contribute to in-depth discussion on test processes and complex technical subjects.

iSTQB Foundation Accreditation.

Proven experience of building and establishing good working relationships with suppliers and customer to deliver solutions

- SmartSourcing provides services as an Employment Agency and welcomes applications from all suitably qualified people regardless of age, race, religion, disability, age, gender or sexual orientation.