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Digital Platform Engineer/3rd Line Support

Reed Technology

Posted on Jan 3, 2023 by Reed Technology

Southend-on-sea, Essex, United Kingdom
IT
Immediate Start
£41.7k - £41.7k Annual
Full-Time

Digital Platform Engineer/3rd Line Support
Permanent (Onsite)
Southend
£41,659

Digital Platform Engineer/3rd Line Support Engineer required to develop and support applications. The role is for a reputed public sector organisation and requires the Digital Platform Engineer/3rd Line Support Engineer to support the Digital Services infrastructure and manage the Data Centre environment, backup systems, server, storage, Active Directory Infrastructure, security systems etc.

The successful applicant must have experience with the following technologies:
. Microsoft Active Directory 2008 R2 (Group policy design and troubleshooting)
. Microsoft Exchange 2010
. Microsoft SQL Server 2008 RS
. MS Server Clustering Technologies
. HP Server Hardware
. Storage Systems
. Internet Security and Endpoint Security Technologies
. DNS, DHCP, WINS, RADIUS
. Prince2 and ITIL methodologies
. Office, Internet Explorer

Role and Responsibilities:
. To provide 3rd line support when required
. To liaise with the delivery team to ensure all SLAs are met
. To interpret and implement technical policies of the organisation
. To implement and support technical solution across the organisation
. To liaise and manage 3rd party suppliers, short term contractors, staff etc.
. To develop and support technical documentation
. To provide user and Support Engineer training
. To deploy applications and maintenance of the organisation's SOE
. To manage and develop policies and procedures
. To promote digital services within the organisation
. To planning and supervise systems security
. To implement change management and performance management
. Monitor and analyse the trends within the digital services infrastructure

The candidate must have excellent understanding of project management, ITIL concepts and the ability to develop and implement complex technical solutions.

If you are looking for a new role, please send us your most current CV to apply!

Reference: 1843763104

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