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Senior Infrastructure Engineer 3rd line Support and Projects

Stream Search Ltd

Posted on Dec 29, 2022 by Stream Search Ltd

Kettering, Northamptonshire, United Kingdom
IT
Immediate Start
£55k - £55k Annual
Full-Time

Senior Infrastructure Engineer 3rd line Support and Projects

WFH £55K

Windows, Active Directory, Exchange, VMWare, HyperV, Citrix, Cloud based Solutions, SQL

Ideal Candidate:

As an experienced Infrastructure Engineer, you should have strong technical knowledge of the above gained in a hands-on technical support role, coupled with a high-level of technical knowledge and experience of IT Infrastructure technologies.

The role requires you to have the ability to troubleshoot complex, technical, multi-site and multi-discipline incidents and problems. You will require experience of working in a large multi-client environment with a rapidly expanding customer base,

The Position:
This role is expected to provide BAU operational support and Project support across a wide range of customer infrastructure, including health checks and reporting in parallel with managing incidents, problems, requests and changes in line with ITIL best practice and ensuring that SLA's are maintained.

You will be responsible for:

  • Support, Maintenance and Troubleshooting of Microsoft software such as Windows, Active Directory, Exchange and SQL solutions
  • Support, Maintenance and Troubleshooting of VMWare, HyperV and similar virtualisation solutions
  • Support, Maintenance and Troubleshooting of Cloud based solutions
  • Support, Maintenance and Troubleshooting Citrix XenApp and XenDesktop solutions
  • Support, define and implement secure configurations across a wide range of platforms
  • Measure and troubleshoot systems performance and security
  • Proactive management of customer environments, identifying potential improvements to deliver increased stability, availability, and performance.
  • Input into the development of infrastructure roadmaps, customer proposals, impact assessments and statements of work for the delivery of further solutions.
  • Contribute to delivering technical excellence across the wider Infrastructure team.
  • Delivery of project-related tasks such as the installation and configuration of new equipment.

This is an urgent requirement. Please forward your details to receive a full job description

Reference: 1838066199

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