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1st Line Support (COTS)

infeurope S.A.

Posted on Dec 26, 2022 by infeurope S.A.

Amsterdam, Noord-Holland, Netherlands
IT
Immediate Start
Annual Salary
Contract/Project

infeurope is looking for a 1st Line Support (COTS) for a European Institution based in Amsterdam (Zuid).

Essential Experience

  • Direct customer support (minimum 3 to 4 years)
  • Active Directory ( Microsoft and Azure)
  • Office Tools (Excel, Word, etc )
  • ITSM Tools (Jira or Service Now)
  • Windows
  • Software installations
  • Microsoft Teams
  • Hardware troubleshooting

Plus Experience

  • Microsoft 365+
  • Hardware support
  • Azure VDI
  • Bitlocker
  • VPN
  • Network troubleshooting

Certifications

  • ITIL V4
  • Microsoft Technology Associate (MTA)
  • Microsoft Solutions Associate (MCSA)
  • Microsoft Solutions Expert (MCSE)
  • Microsoft Azure certificates
  • Microsoft 365 Certificates
  • CompTIA A+ Technical PC or similar certifications

Reference: 1835150006

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