Service Advisor

Posted on Feb 8, 2019 by FELDMAN CHEVROLET OF NOVI

Novi, MI 48377
Professional/Technical Services
Immediate Start
Annual Salary
Full-Time
Service Advisor

Every employee with the Feldman Automotive Group is absolutely critical to its success. Our rapid growth and fast-paced environment make this an awesome place to work. We now have 8 dealerships operating all across Michigan. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Come join our team!

Core Values

1. Honesty and Integrity

2. Respectful

3. Fanatical attention to detail

4. Team Player

5. Fun & Enthusiastic

Benefits

* Medical, Dental, Vision Insurance

* Paid Training

* Master Tech Program: Service-based rewards system the adds up to trips and additional bonuses on an annual basis

* Holiday Bonus

* 401k with Company Match

* Employee Appreciation Lunches

* Life Insurance and AD&D

* Critical Illness Insurance

* Accident Insurance

* Short and Long Term Disability

Responsibilities

*
Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service.

*
Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.

*
Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled

*
Ensures that the daily inventory of technicians' time is consistently sold to service customers.

*
Distribute work between technicians efficiently

Qualifications

*
Organized and friendly personality

*
Demonstrated ability to manage others

*
Time management skills

*
Fantastic communication skills with your customers

*
Professional, well-groomed personal appearance.

*
Clean driving record

*
Willing to submit to a pre-employment background check & drug screen

Reference: 636230319

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