Automotive Service Advisor - FCA Signing Bonus

Posted on Feb 8, 2019 by Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury

Millbury, MA 01527
Professional/Technical Services
Immediate Start
Annual Salary
Full-Time
Welcome to Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury!

We are currently seeking an experienced automotive Service Advisor to join our growing Service team.

Signing bonus up to $3,000 for FCA factory certification, see management for details.

Recently voted one of The Boston Globe's Top Places to Work for the 10th year in a row, Herb Chambers knows our team members are our most valuable resource. For over 30 years, our mission has been to provide the highest quality of service to our customers in the sale and repair of their motor vehicle, so we give our employees the tools and training they need to succeed and be successful. If you are looking to work in a great company, in a rewarding role, we'd like to hear from you!

Benefits

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Above average industry pay

*
Financially rewarding career growth opportunities in Sales, Service and Management with the ability to earn over $100,000

* Latest technology including state-of-the-art Tablet write-up process to quickly and easily assist customers

* Blue Cross Blue Shield Medical

* MetLife Dental

* Vision

* 401K plan with 50% company match

* Paid time off and vacation

* Paid Training

* Employee vehicle purchase plans

* Family owned and operated

* Long-term job security

* Flexible work schedule

* Discounts on products and services

Responsibilities

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Answers technical questions about vehicle problems, warranties, services, and repairs

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Oversees service orders

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Maintains Customer Satisfaction scores at or above company standards

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Assists in diagnosing vehicle problems

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Orders parts and tools as necessary

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Oversees administration of warranty claims

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Oversees training and supervising of service department employees

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Works with upper management to make service department hiring and discipline decisions

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Sets schedules and assigns tasks to service department employees

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Reinforces company policies and adheres to company standards

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Encourages compliance with applicable laws and regulations

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Maintains good working relationship with factory(s)

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Maintains effective employee relations

Qualifications

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ASE Certification (C1) - preferred but not required

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Proven track record of success in a customer advisory role

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Strong record of positive Customer Satisfaction results

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Team-oriented

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Valid in-state driver's license with good driving record

EOE

Reference: 636229990

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