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Client Account Manager

Posted on Feb 7, 2019 by Momentum Recruitment

Alton, Hampshire United Kingdom
Call Center & Customer Service
Immediate Start
Annual Salary
Full-Time

Client Account Manager
Location: Alton, Hampshire

If you have first class client engagement skills with the ability to develop long term client relationships then we are keen to hear from you. My client is undergoing an exciting period of growth and this position offers tremendous opportunity for career progression.

Applicants must have experience of managing multiple client accounts.

Responsibilities will include:

Managing external client relationships to ensure a high-level of customer satisfaction
Responsible for the growth of the account
Act as a point of escalation for client issues/calls
Undertake regular client visits
Positive client engagement
Staff Training and development
Ensure that service delivery on the account reaches the highest standards
Review and report on Account Performance
Development of strategy that will positively influence the performance of the account

Applicants should have:

Prior experience managing client accounts

Experience of developing and growing client accounts
Technically strong with systems implementation experience
Experience of managing change
The ability to develop strong client relationships

Reference: 641596825