General Manager

Posted on Feb 5, 2019 by American Golf

Mission Viejo, CA 92690
Leisure & Sport
Immediate Start
Annual Salary
Full-Time

Job summary:

This position will be the General Manager of both the Casta Del Sol Course Located in Mission Viejo and the Laker Forest Golf & Practice Center located in Lake Forest. The General Manager position is responsible for achieving American Golf objectives by, generating revenue, managing budget, staff and facilities.

Essential Duties and Responsibilities:

  • Maintains and grows membership and/or customer base by promptly handling member and guest concerns and issues.
  • Ensures open communication and high visibility to members and guests by conducting daily walk-through of club
  • Generates revenue by acting as sales manager for the entire club; managing the reservation system; reviewing daily utilization levels and tee sheet to verify conformity with standards and identify price integrity and demand opportunity; expanding sales by initiating and monitoring effectiveness of monthly promotions, demand managements, and demand creation strategies
  • Manages budget and expenses by; utilizing labor scheduling tools to follow demand patterns; reviewing account payables to verify available discounts and examine invoices; reviewing account receivables reports and general ledger on a monthly basis to verify correct coding, identify questionable expenditures and follow up on receivables over 60 days; monitoring inventory levels for merchandise, food and beverage; completing and submitting approved audit forms monthly
  • Manages staff by training, directing, supervising, evaluating and implementing corrective action when required
  • Conducts weekly department head and bi-monthly co-worker meetings
  • Acts as a role model for all employees by demonstrating behavior and work ethic expected of all American Golf employees and implementing all human resources administrative duties
  • Manages facilities by working closely with Superintendent, Food & Beverage Director and all other department heads to ensure compliance with American Golf standards
  • Models and reinforces "ACE Service Absolutes", by acknowledging, greeting and thanking all members and guests

    Additional Responsibilities:

  • Following safety guidelines, conducts regular safety meetings, monitors cash handling procedures and thoroughly investigates all security concerns
  • Implements and supports all American Golf initiatives and programs as requested by management
  • Other duties may be assigned by management

    Minimum Qualifications and Skill Requirements:

  • 4-year College Degree preferred (emphasis in business management or hospitality management preferred, advanced degree preferred)
  • Minimum of 5 years management experience required; golf/hospitality/service industry experience preferred (cover letters/resumes with the word "golf' in documented experience and interest will receive greater consideration)
  • Proven ability managing P&Ls and developing and managing budgets
  • Solid understanding of accounting/finance in a business environment
  • Proficient in computer software including Microsoft Word, Excel, PowerPoint and Microsoft Outlook
  • Solid time management, organization and prioritization skills
  • Excellent communication skills, leadership skills, the ability to develop employees and foster a team environment
  • Valid driver's license required

    Job benefits:

    • Paid Vacation and Holidays
    • Merchandise Discounts
    • Meal and Beverage Discounts
    • Health Care and Welfare Benefits such as Life Insurance, Medical Plans, Dental Plans, Flexible Spending Accounts, Employee Assistance Plans
    • Golf and Tennis Privileges
    • 401(k) Savings Plan


    All qualified applicants will receive consideration for employment without regard to their race, religion, ancestry, national origin, sex, sexual orientation, age, disability, marital status or medical condition.
  • Reference: 636737704

    Similar Jobs

    LPN Med Care Manager

    Mission Viejo, CA

    Sunrise Senior Living

    LPN Med Care Manager

    Mission Viejo, CA

    Sunrise Senior Living

    Banking Sales and Service Representative (Bank Teller)

    Mission Viejo, CA

    First Citizens Bank & Trust Company