Customer Service Advisor

Posted on Feb 3, 2019 by Parkside Recruitment

Hayes, Middlesex United Kingdom
Call Center & Customer Service
Immediate Start
Annual Salary
Full-Time

A fantastic opportunity has arisen with our successful client based in Hayes for a Customer Service Adviser to join their fun and friendly team! The successful candidate will play a key part in the Customer Service department for the business.

My Client is a successful FMCG organisation who are one of the leading brands within their market. They have a great office environment with outstanding employee retention!

Key Responsibilities

  • Manage the customer's order portfolio
  • Ensure all Sales orders are raised on the system correctly
  • Send out weekly status reports to management
  • Checking all shipment dates are correct and in agreement with the customer's requested date
  • Ad hoc duties as required
  • Communicate daily with third party warehouse
  • Handle customer queries
  • General administration and clerical duties
  • Advising customers of any order changes

Requirements

  • Previous experience working in a customer service role
  • Proficient in Excel and Word
  • Work well under pressure

Parkside Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. Parkside Recruitment is an Equal Opportunities Employer.

Reference: 636644207

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