1st/2nd Line Support
Posted on Nov 24, 2022 by Hays Specialist Recruitment
1st/2nd line support - initial 4 week contract to be extended to 3 months. Bournemouth location. £17.50 UMB
Your new company
A large legal firm on the south coast is looking for a 1st/2nd line Support Engineer, to help them in a busy period and to support their infrastructure teams.
Your new role
You will be required to take initial calls from users, troubleshoot and solve hardware and software IT. issues and queries both on the phone and face to face. You will be required to support on the hardware teams with desktop support and rolling out windows 10. Experience in the latter is a must.
What you'll need to succeed
Previous experience within a 1st/2nd line role supporting a busy environment
Knowledge of windows 10 and experience troubleshooting issues
Active Directory & Microsoft365 administration/support
Some experience or knowledge of networking
must have own transport and a clean drivers licence
What you'll get in return
an Initial 4 week contract - with a likelihood of extension to 3-6 months. £17.50 per hour umbrella.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.