Telesales Executives - Mobile Telecoms

Project People

Posted on Nov 24, 2022 by Project People

Glasgow, Lanarkshire, United Kingdom
IT
Immediate Start
Annual Salary
Full-Time

Business Telesales Executives - Mobile Telecoms - Glasgow/Hybrid Working - Permanent - B2B

Exciting new opportunities for candidates with some telesales experience to join one of the UK's leading mobile operators.

As a Business Telesales Executive you will be responsible for delivering voice and Mobile Broadband connections to new and existing business customers in line with company targets and KPIs. Maintain communication between the Company and its key business accounts, with the aim of growing the existing business base by adding value and revenue to our core business.

This is a target orientated role dealing with inbound calls from potential UK customers and as key point of contact for existing business customer base for additional sales and upsales as well as outbound calls to generate new business.

This is a Hybrid working opportunity where you will operate from Home and our Glasgow Offices with a balance of home and office based working.

Responsibilities:
* Provide a first class sales experience for all existing business customers
* Maximise and convert potential opportunities to sales to generate revenue to the business.
* Save and retain our existing business customers.
* Outbound calls to potential customers and existing business customers making them aware of the latest products and services
* Deliver and maintain outstanding departmental quality standards to ensure first class level of service delivery, irrespective of medium
* Deal with general enquiries regarding services offered, pricing information and handset specification
* Ensure all customer communication is recorded within the respective records and all calls dealt with in a professional manner
* Make an effective contribution to our communication strategy by consistently providing constructive feedback and making our environment a great place to work
* Ensure that departmental quality guidelines are adhered to, including the Data Protection Act and Contract terms and conditions
* Adhere to company process and procedures such as attendance, Internet and email policy
* Be fully aware of competitor activity and feedback through line management
* Produce regular reports to management on your account development strategy, including your pipeline

Essential Experience:

Telesales experience and be target/sales driven

Genuine commitment to provide 1st class customer service

Proven track record of sales achievements

excellent negotiation and communications skills

B2B telesales experience nice to have, not essential

Project People is acting as an Employment Agency in relation to this vacancy.

Reference: 1803044761

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