ITIL Service Lead - Newcastle - £41,000
Posted on Nov 23, 2022 by Akkodis
ITIL Service Leads - Newcastle - up to £41,000 + Bonus (Hybrid working)
A major service provider, whom has a focus or sustainable solutions. The organisation is well known as a provider of energy solutions to reduce carbon footprints. This is an enterprise organisation with a continued focus on cloud solutions.
We are recruiting for a couple of Service Leads to be tasked with implementing service management principles and ensure the service is aligned to the ITIL framework and providing a high performing service. You will be working closely with senior management to ensure the quality of the services, developing performance reports and resource plans. You will be providing the ITIL aligned problem, change and knowledge processes. You will have a breadth of knowledge of IT solutions, helping support as the services transition to cloud solutions
Key skills and experience
- Experienced in ITIL Framework
- Process and service improvement
- Excellent communication skills
Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law.
Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers.
By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.