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IT Apprentice Deskside Support Engineer

Global Technology Solutions Ltd

Posted on Nov 23, 2022 by Global Technology Solutions Ltd

Chester, Cheshire, United Kingdom
Immediate Start
£10k - £12k Annual

IT Apprentice Deskside Support Engineer
salary: £12,000 will increase to £21,000 throughout the course
location: Chester

As part of apprentice programme, you will be enrolled on an Infrastructure level three Apprentice programme with the option of moving to higher level qualifications.

The apprentice programme runs for a twenty-four-month period with a genuine opportunity to secure a permanent role upon its successful conclusion.

The successful candidate must be willing to undergo security clearance prior to being accepted for the role due to the confidential nature of our client's work. For this reason, we will only be able to progress with applications from British nationals.

Entry requirements:
* GCSE or equivalent in Maths and English at grade 4/C or above
* Applicants must be aged between 16 - 21
* No previous BTEC of equivalent qualifications

Hours of work Monday to Friday between 08:00-18:.5 hrs per week.

Main responsibilities:
* Comply with Company Procedures and Health & Safety Regulations
* Respond to and update tickets via the Service Now ticketing system
* There may be an occasional requirement to backfill/assist on other local sites
* Be comfortable completing a certain amount of administration that includes updates in Service Now and AVS
* Demonstrate enthusiasm for your role and willingness to learn
* Computer literate
* Quick learner with the ability to work on your own as well as part of a team

Desired skills and personal qualities:
* Ability to communicate effectively with a wide range of people and personalities
* Punctual, reliable and conscientious
* Knowledge of Microsoft Windows 10, Windows 11, and Microsoft Office 365
* Helpful approach and the ability to display professionalism

Benefits of enrolling on to the course:
* Clear and defined career path
* Mentoring and support from experienced engineers within the business
* Access to training platforms covering a wide range of free courses

Some of the benefits you will have access to:
* Flexible benefits including medical insurance and eyecare vouchers
* Company pension scheme
* Income protection after six month's service
* 23 days' holiday raising to max 25
* Option to purchase/sell additional holiday
* Life insurance
* Employee Assistance Programme

if you have the skills and abilities for this role please apply now

"In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information

Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.

Reference: 1801431271

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