This Job Vacancy has Expired!

2nd Line Support

Reed Technology

Posted on Nov 23, 2022 by Reed Technology

City, London, United Kingdom
IT
Immediate Start
£32k - £33.6k Annual
Full-Time

2nd Line Support

Type: Permanent, on-site role

Location: Farringdon, some travel to other sites required

An exciting opportunity for a 2nd Line Engineer to join a large organisation based across the UK. This role will be user facing providing face to face support.

The successful candidate will provide end user 2nd Line Technical Support and to be an active escalation point for 1st Line Engineers.

The organisation has a complex and demanding IT environment and will give an ambitious individual a great chance to develop their skills and capabilities to a high level across a range of up-to-date technologies.

They have large in-house IT department so there will long term development opportunities also.

They also offer a very competitive benefits package.

Key Skills/Experience:

  • Extensive experience of working in Service desk environments - 2nd line using ITIL service desk ticketing systems
  • Excellent troubleshooting skills and delivering high levels of customer service.
  • Strong knowledge of Microsoft Windows 10
  • Strong knowledge of Office365
  • Good knowledge of Microsoft Windows server 2012 Active Directory
  • Supporting and administering mobile devices (laptops, smart phones, tablets, Apple IOS, Android).
  • Microsoft MCP or above.
  • Knowledge and understanding of TCP/IP, DNS, DHCP.
  • Experience of working with VMWare
  • Knowledge of VOIP (Cisco, Mitel)

Reference: 1801431123

Set up alerts to get notified of new vacancies.

Similar Jobs

2nd Line Support

Guildford, Surrey, United Kingdom

£34k - £37k Annual

2nd Line Support

Guildford, Surrey, United Kingdom

£34k - £37k Annual

2nd Line Support

Oxford, Oxfordshire, United Kingdom

£24k - £30k Annual

2nd Line Support

Runcorn, Cheshire, United Kingdom

£35k - £40k Annual

2nd Line Support

Exeter, Devon, United Kingdom

£0 - £34k Annual

2nd Line Support

Manchester, Greater Manchester, United Kingdom

£25k - £32k Annual

2nd Line Support

Milton Keynes, Buckinghamshire, United Kingdom

£15 - £15 Hourly

2nd Line Support

Bracknell, Berkshire, United Kingdom

£20k - £30k Annual

2nd Line Support

Winchester, Hampshire, United Kingdom

£200 - £250 Daily

2nd Line Support

Oxford, Oxfordshire, United Kingdom

£24k - £30k Annual