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Senior NOC Engineer

TechNET IT Recruitment Limited

Posted on Nov 23, 2022 by TechNET IT Recruitment Limited

Hemel Hempstead, Hertfordshire, United Kingdom
Immediate Start
£48.5k - £60k Annual

Senior NOC Engineer

Hemel Hempstead

£48,500 - £60,000

Senior NOC Engineer to join a leading technology partner who specialises in delivering exceptional IT services with the goal to make infrastructure more straightforward and productive for their customers. The ideal candidate will come from a 3rd line background with troubleshooting and leadership experience.

Some of what you will be doing:

  • Playing a central role in the Problem Management process
  • Identifying and implementing opportunities for Continual Service Improvement
  • Hosting regular reviews of documentation and utilising this information for improvement
  • Keeping up to date with the latest trends and technologies
  • Acting as a mentor to junior team members for their personal development
  • Taking ownership of difficult situations and making independent decisions
  • Leading the NOC for best practise in both Major Incident and Problem Management processes
  • Recognising opportunities for continuous improvement
  • Assisting in regular peer reviews
  • Communicating effectively both inside and outside of the business at all levels

Ideally, your skills and experience will include:

  • CCNI (or working towards)
  • Cisco Routers and Switching configuration and troubleshooting - minimum CCNP
  • Cisco Security configuration and troubleshooting - minimum CCNP
  • CCNP Routing and Switching
  • CCNP Security
  • ITIL/Change management or similar
  • Configuration and troubleshooting experience of other related Security products eg ASA, ISE, Firepower or Umbrella
  • Other CCNP (or higher) discipline/specialisation

Company benefits:

  • Private Medical Insurance
  • Pension Scheme
  • Tech Scheme
  • Investors in Personal Development
  • Additional benefits: shopping discounts, flu vaccination discounts etc.

Reference: 1801374401

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