Director of Compliance- Military Protections
Posted on Feb 2, 2019 by USAA
Manages and leads a staff in the development and implementation of an effective compliance risk management program to protect and minimize compliance risk to USAA. The Director of Compliance provides on-going compliance oversight for all compliance with the Servicemembers Civil Relief Act (SCRA), the Military Lending Act (MLA) and applicable state servicemember benefit laws (together, Military Protection Laws) at USAA, its affiliates and external third-parties. This Director will also be expected to build effective relationships with industry and regulatory authorities
Job Requirements ABOUT USAA
USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level. In each of the past five years, we've been a top-40 Fortune 100 Best Companies to Work For?, and we've ranked among Victory Media's Top 10 Military Friendly? Employers 13 years straight. We embrace a robust veteran workforce and encourage veterans and veteran spouses to apply
- PRIMARY RESPONSIBILITIES
Provides compliance oversight and drives change relating to Military Protection Laws for all USAA products and services.
- Collaborates closely with Bank leadership to develop policies, procedures and controls designed to effectively manage Military Protection Law regulatory compliance risk.
- Monitor, identify, determine business impact and applicability, and provide oversight of regulatory change management processes for all applicable laws and regulations through implementation and validation.
- Evaluate trends, support root cause analysis, and provide oversight of actions and responses for Military Protection Law compliance-related complaints.
- Proactively identifies strategic and tactical regulatory solutions by providing compliance subject matter expertise for CoSA project/process/product initiatives with Military Protection Law implications.
- Identifies compliance action plans that have regulatory impact on the company's business. Directs research and feasibility studies to assess regulatory compliance impacts and recommended actions on CoSA initiatives.
- Directs the implementation of appropriate strategic/tactical solutions for compliance business requirements. Identify compliance-related issues and provide oversight of first-line identified issues, including the assessment of risk severity, tactical and strategic action plan development, identification of impacted members and potential remediation, and validation.
- Directs the monitoring and managing of regulatory requirements and reporting.
- Manages federal/state regulatory agency relationships to obtain regulatory approvals and provides required regulatory feedback.
- Provides oversight for compliance adherence through self-assessment programs and examinations.
- Responsible for personnel actions for staff to include hiring, coaching, employee development, recognition, performance management, promotions, dismissals, and disciplinary action.
- Determines action(s) required to best allocate resources. Develops, monitors, and analyzes budgetary and/or operation performance of department resources
- Bachelor's degree required. 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree.
- 8 or more years of industry experience managing compliance risk associated with Military Protection Laws
- Strong knowledge of Military Protection Laws
- 3 years of leadership experience. Develop and manage talent.
- Proven ability to develop and manage relationships at all levels of management
- Strong written and oral communication skills
When you apply for this position, you will be required to answer some initial questions. This will take approximately 5 minutes. Once you begin the questions you will not be able to finish them at a later time and you will not be able to change your responses.
- Certified Regulatory Compliance Manager (CRCM)
- Experience managing Military Protection Law compliance at a large financial institution
- Federally commissioned examiner a plus
USAA's most valuable resource is our 28,000 employees. We promote a culture of diversity and inclusion, encouraging varied perspectives and ideas.
Our team enjoys world-class benefits, pay and highly competitive reward opportunities, including comprehensive healthcare, wellness and wealth building programs, employee resource groups, 401K matching dollar-for-dollar up to 8% of pay, career planning and continuing education. We promote a strong work-life balance with a variety of on-site services and conveniences depending on location, including a daycare, health center and pharmacy, multiple dining options, company stores, covered parking and free fitness centers. USAA is a casual dress environment.
***Selected candidates will attend and complete the Management Development School program in San Antonio, TX, during their first six months in position.***
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
At USAA our employees enjoy one of the best benefits packages in the business, including a flexible business casual or casual dress environment, comprehensive medical, dental and vision plans, along with wellness and wealth building programs. Additionally, our career path planning and continuing education will assist you with your professional goals.
Relocation assistance is not available for this position.
For Internal Candidates:
Must complete 12 months in current position (from date of hire or date of placement), or must have manager?s approval prior to posting.
Last day for internal candidates to apply to the opening is 01/16/19 by 11:59 pm CST time.