Service Account Manager - MSP - 60k - London

Roc Search Limited

Posted on Nov 22, 2022 by Roc Search Limited

City, London, United Kingdom
IT
Immediate Start
£50k - £60k Annual
Full-Time

Service Manager - London/Hybrid - £50,000 to £60,000 - MSP

I am working with a new MSP client who are looking to grow their theam with someone who shares the same passion and delivery of IT Services. They are looking for someone to join the team ASAP and assist with the growth of the business as well the account management of the enterprise clients.

Role

As the Service Manager, you will be responsible for the growth of the business by ensuring the services provided are satisfactory or exceed expectations. You will play a key part in ensuring/retaining those accounts.

Responsibilities:

  • Review delviery of service to key clients
  • Serve as operational lead upon completely
  • Account manage key accounts
  • Provide feedback on accounts to sales/accounts team
  • Contact regular client meetings to review services/SLA's
  • Build relationship for future profits/upgrades

Skills:

  • 6 years experience
  • MSP Experience
  • Understanding of ITIL Processes
  • Negotiation and Relationship skills

If this role is of interest to yourself and you possess all the skills required, please apply for immediate consideration or send an email to (see below)

Reference: 1800736820

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