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Infrastructure Engineer

Posted on Nov 22, 2022 by Lucid Connect Ltd

Maidstone, Kent, United Kingdom
IT
Immediate Start
£38k - £45k Annual
Full-Time

Infrastructure Engineer - Hybrid - Candidates must be Based in the London or Kent area

Salary between £38,000 - £45,000 depending on experience

Infrastructure Projects Position or Infrastructure Support Position available

(+Overtime opportunities, funded courses, fantastic working culture + Excellent Other company benefits!)

*Successful candidates must hold a UK driving licence & have a vehicle*

We have an exciting new opportunity to join a market leading IT solutions provider covering clients based in the Kent and London area.

You will join the team that provides the highest level of support to and be involved in upgrade projects for a growing customer base.

We are looking for a candidate that has excellent technical and interpersonal skills with some project management capabilities, preferably with experience working for a IT solutions provider previously in a 2nd or 3rd Line infrastructure and/or Projects or Support Engineer role.

The Projects role is very much a Design, New Build and Deployment role. Our client are looking for an Engineer with demonstrable history of Project delivery.

The Support role is for an individual with extensive experience in Service Delivery. That role focuses on simplex projects such as onboarding new clients, service and product rollouts, office moves etc. Third line support escalations and Problem Management.

Experience or work History of projects such as Infrastructure (Networks/SANs/Virtualisation) implementation, migrations and digital transformation.

Essential Skills and Experience

  • Microsoft Desktop & Office 365
  • Virtualisation Technologies and Microsoft Server
  • Exchange Server and associated e-mail protocols
  • Strong understanding of Cloud services.
  • RDS/Terminal Server
  • Active Directory, DFS, Security, GPO
  • Networking knowledge (WAN, LAN, VLAN, VPN, WLAN, layer 2/3 switching, Firewalls & Routers)
  • Storage (SAN, NAS, SCSI, iSCSI and Fibre Channel)

Other requirements include:

  • A smart, professional appearance
  • Excellent communication and customer service skills, both verbal and written
  • A can-do attitude with strong customer services skills
  • Strong mentoring skills
  • A calm and patient manner whilst working under pressure
  • Excellent organisational skills, ability to manage large workloads and effectively delegate when necessary
  • A strong desire to overachieve and excel within the company
  • The ability to work within a team as well as on own initiative
  • Attention to detail

Desirable but not essential

  • Certifications or studies of Agile or Prince2 frameworks
  • ITIL Certifications
  • MCSE or other Microsoft Certifications

Reference: 1800357908

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