Helpdesk Manager - up to £300/day Inside IR35
Posted on Nov 22, 2022 by Allen Lane Ltd.
My Not-for-profit client is looking for an interim Helpdesk Manager. This role is based onsite in their Greenwich location.
Offering up to £300/day Inside IR35 for the duration of the 3-month contract, you will need the following experience;
- Previous experience in a helpdesk management role
- Being the first responder to incoming helpdesk queries
- Timely and effective responses
- Excellent email, phone, and video manner
- Dealing with application usage queries
- Creating customer help documentation & user guides
- Previous experience with Vendor Management
- Experience in the not-for-profit, entertainment or education sector is desirable