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Part Time Experienced Automotive Service Appointment Coordinator/ Rece

Posted on Feb 2, 2019 by Suburban Subaru- Recruitment

Vernon Rockville, CT 06066
Call Center & Customer Service
1 Feb 2019
Annual Salary
Seeking a Part Time Experienced Automotive Service Appointment Coordinator/ Receptionist to join our team. Hours are every Friday 10:30am-7pm, every Saturday 9:30am-6pm, and Sunday 11am-4pm (coming soon) with vacation coverage when needed. Responsibilities and Duties The Coordinator focuses on increasing the service traffic of the dealer by handling inbound calls and making outbound calls which produce solid and specific appointments for the service department. The Coordinator acts as the essential communications link between the customer and the dealership. Ensure that all inbound calls are handled in a timely and effective manner for service department and dealershipFollow scripts and guidelines on all inbound and outbound callsBe prepared, friendly, knowledgeable, and confident on every callDevelop proficiency with all features of the dealers and the BDC softwareEnsure all the appointments are set accordingly Qualifications and Skills: Previous Service Experience is a must! Detail Oriented Computer LiterateProfessional Appearance And Communication SkillsIntegrity, A Positive Attitude And A Strong Work Ethic RequiredWilling To LearnBe A Team Player Benefits: Hourly plus possible commission. Category: Customer Service , Keywords: Appointment Setter

Reference: 636679020