TRAVEL ADMINISTRATOR AND CUSTOMER SERVICE CONSULTANT

Posted on Feb 2, 2019 by Progressive Travel Recruitment

Norwich, Norfolk United Kingdom
Call Center & Customer Service
Immediate Start
Annual Salary
Full-Time
TRAVEL ADMINISTRATION & CUSTOMER SERVICE CONSULTANT NORWICH OR CAMBOURNE FROM £17,500 A leading independent tour operator are looking for a Travel Customer Service Consultant to provide administrative support to the travel sales team. This will involve dealing with any changes made to holidays from the supplier or client over the phone or by email and also daily reporting, quality control checking of documentation, informing clients of schedule changes and building work updates, making arrangements for bookings with special needs, assisting with any problems in resort and also keeping up to date with foreign office advice so providing excellent customer service is essential. Experience required: * Previous customer service-based role, ideally in an office environment * Professional, helpful and calm telephone manner * Excellent attention to detail * Being able to work under your own initiative and as part of a team * Proactive nature * Must be competent in using outlook, word and excel * Preferably have a knowledge of the travel industry Excellent benefits include the opportunity to go on free educational trips to their featured destinations, excellent staff travel rates for own holidays and free on-site parking. Simon Hurst-Grover is recruiting for this TRAVEL ADMINISTRATION & CUSTOMER SERVICE CONSULTANT which can be based in either Cambourne or Norwich. Click to apply *By applying for this vacancy, you consent to the safe storage and handling of any personal data you've provided us with. We will never share your data with a third-party without your consent. You can request the removal of your data at any time. Please visit our website for more information on our privacy policy. Applicants must have the legal right to live and work in the country where the vacancy exists. We regret we are only able to contact shortlisted candidates. Progressive Travel Recruitment and 14fiftyseven (trading names of Progressive Personnel Ltd., est. 2005) are leading international travel recruitment and PA/household recruitment consultancies with offices in the United Kingdom, United Arab Emirates, South Africa and The Maldives.

Reference: 636644349

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