Posted on Feb 2, 2019 by Anonymous
Basis: Full Time
Hours: 37 Hours
Work Pattern: £7 hours per week (Monday - Friday)
Type: Temp to Perm
Salary: £18870 to £20541 per annum
Location: Nottingham (NG8)
To support the Business Services Manager in the delivery of a comprehensive and efficient repairs service to customers. To be responsible for overseeing and scheduling the workload of trades colleagues and/or contractors by allocating and organising work through the relevant processes to maximum efficiency of resources to meet defined key performance indicators.
Job Role -
•Co-ordinating variable numbers of appointments/or works packages on a daily basis from start to finish ensuring these meet the directorate specific targets.
•Daily diary scheduling for numerous trades colleague/contractors, producing supplementary documentation as required such as works specification orders. To deal with all unavailable appointment periods by re-organisation of work to other trades colleagues/contractors and negotiation with tenants as required.
•To monitor, maintain and update electronic/manual appointment diaries to ensure effective management of appointments and ensure target/timescales are met.
•To deal, on a daily basis with emergency jobs, non-appointed tasks, variations, follow-on jobs, carded, cancelled and suspended jobs, making sure relevant systems are updated.
Candidate Requirements -
•Proven experience of coordinating, managing and maintaining appointments and diaries of large teams within a fast-paced and pressurised environment.
•Strong Customer Service and Administration Skills
If you are interested in this position and meet the above criteria, please send you CV now for consideration.
If you require any additional information regarding the position, please call Ryan at Service Care Solutions on (phone number removed) or send an E-Mail