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Customer Experience Lead

ea Change Group

Posted on Nov 21, 2022 by ea Change Group

Edinburgh, Midlothian, United Kingdom
Immediate Start
£650 - £700 Daily

Role: Customer Experience Lead
Rate: £700/day (via umbrella)
Location: Edinburgh/Remote
Duration: 6 months - Extensions highly likely
Start date: ASAP

Excellent opportunity for an experienced Customer Experience Lead to work with an established financial services client with scope to extend beyond initial 6 month period.

This contractor will play a pivotal role in leading a team of designers to shape the way our client engage and build relationships with their customers.

Knowledge/experience required:

* Take responsibility for shaping and implementing design strategy and customer experience
* Work with research teams to better understand the needs of the business
* Understand design goals and challenges in the context of the business and engineering priorities
* Mentor and coach Designers within the platform, building a strong culture and collaboration

To be considered for this role, please submit your CV in application.

We will contact you within 72 hours if your skills are relevant to our client's requirement.

ea Change Group is the trading name for ea Consulting Group Ltd. Services offered are those of an Employment Business and Employment Agency. eacg is committed to equal opportunity and diversity, and all applicants with suitable experience and qualifications will be contacted. Our T&C's and Privacy Policy can be found at our website

Reference: 1799393744

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