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Warranty Reporting and System Specialist

Hays Talent Solutions

Posted on Nov 18, 2022 by Hays Talent Solutions

Chichester, Sussex, United Kingdom
Immediate Start
£21.3 - £21.3 Hourly

Warranty Report and Systems Specialist

Assignment Type: Temporary, ongoing basis where you will be engaged via Hays
Location: Chichester
Working Environment: Hybrid, part office based on site at client offices/part home based
Pay type: Competitive hourly pay rate

Warranty Report and Systems Specialist, Chichester, Competitive Hourly Rate, leading Automotive company

Our Client
Hays are delighted to be working with our global client, one of the world's most successful premium manufacturers of cars, motorcycles and provider of premium services. Our client demonstrates a commitment to innovation, sustainability and product responsibility all the way from development to production. Their aim is to play a dynamic and innovative role in shaping the face of mobility. Our client highly values each and every person; their passion, commitment, uniqueness and contribution to shaping the future success of their business.

Your new role
Hays are recruiting for an exciting opportunity for an experienced Warranty Report and Systems Specialist to join our client on an ongoing long term temporary assignment for an approximate duration of 12 months (rolling, reviewed annually).

Key accountabilities include:
You will be responsible for data reporting and the development/improvements of Warranty IT systems and processes, so ideally you will have a background of experience based around Quality, IT/Microsoft skills and statistical/data analysis.

The Job Specification:
This exciting role involves working in an OEM Warranty department responsible for Warranty reporting to all levels of Management and Business areas, In addition to warranty IT development/improvements and external supplier management for our warranty dealer audit process. You will be required to analyse data, report trends on dealer performance highlighting areas for process improvements and warranty cost reduction measures as required.

Key Accountabilities
. Create and develop all warranty data reporting
. Promote correct dealer process behaviour and warranty cost reduction through accurate data analysis
. To manage dealer warranty audit reporting from all supplier partners.
. Analysis and improve current warranty processes
. Prepare and introduce of new processes and procedures.
. Support in the data analysis for warranty supplier reclaim defects.
. Manage future development and planning for warranty IT systems.

What you will need to succeed
. Technical education background allied with business and financial knowledge.
. Three years data analysis experience with two plus years in warranty.
. Knowledge of customers trends, perceptions, needs and expectations.
. High level of competence using Microsoft Office (primarily Excel/Powerpoint) SAP Power BI and Business Objects.
. An ability to think clearly and accurately when under pressure.
. Proven experience of providing feedback to various levels of management and business area

What you will get in return
. Competitive hourly rate along with an annual performance related bonus.
. Hybrid working.
. Access to a subsidised restaurant.
. Hays Go1 training platform which offers a library of over 70,000 courses.
. Access to Ben - a flexible employee benefits portal offering support across wide range of topics such as mental health well-being, financial or legal matters.

What you need to do now
If you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.

Reference: 1797150945

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